Privacy Policy

Thank you for your interest in the services provided by Softventure. For us it is extremely important to ensure the protection and confidentiality of the personal data processed by Softventure.

What is this Privacy Policy?

This Privacy Policy contains information about when and how we collect, store, process, transfer, use and disclose your personal information when you make contact with us or you use our services, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “Regulation”).  Softventure may at any time at its sole discretion modify this Privacy Policy.

This Privacy Policy forms part of our Terms of Use together with the Agreement on the Processing of Personal Data.

By using the services provided by Softventure you explicitly and unequivocally agree to the use of your personal information in accordance with this Privacy Policy.

While using the services Softventure may provide links to and/or integration with third party website and applications. Please note that the use of the services provided by third parties is subject to different terms of use and privacy policy.

Who are we?

Softventure S.R.L. (“Softventure”) is a limited liability company organized and operating in accordance with Romanian law, with its registered office in 23 Alexandru Deparateanu street, district 1, Bucharest, Romania, registered with the Bucharest Trade Registry under no. J40/9042/2011, sole registration code 2891499, fiscal attribute RO.

Which are the persons concerned?

Softventure may process your personal data should you fall under any of the following categories of data subjects:

• users of the services provided by Softventure;
• individuals who submit a request to Softventure through the contact form or via e-mail, phone or otherwise;
• (potential) clients/business partners/collaborators, individuals;
• legal representatives and/or contact persons within the (potential) clients/business partners/collaborators, legal persons or individuals;
• website visitors.

What personal data do we collect?

Softventure may process the following categories of personal data, as provided by you in your capacity of data subject or otherwise by the client/business partner/collaborator of Softventure within which you carry out your activity and/or by the representative and/or contact person within such client/business partner/collaborator, by a third party provider, automatically while using the services provided by Softventure or as obtained from other sources (public source or other third sources):

• identification data (e.g. name and surname, domicile, birth date);
• contact data (e.g. e-mail address, mailing address, phone number);
• payment information (e.g. credit card information, bank account);
• data regarding profession, job position;
• testimonials regarding your use of the services;
• information collected automatically during the use of our services, such as the time and date of access to the services and the IP address;
• information from correspondence (email, fax or other online and offline means);
• any other information provided by you, if the case.

Please do not provide us more personal data than what is strictly necessary.

How do we use the data collected?

Personal data shall be processed by Softventure for one of the following purposes, as the case may be:

• to provide the services to you or the client/business partner/collaborator of Softventure within which you carry out your activity, including, without limitation: ensuring access to the services (including trial version), management of the services, maintenance of the services, invoicing of the services, processing payments, carrying out any communication/notification prior to or during performance of the services and implementation of contracts, debts recovery, any other operation reasonably necessary for the provision of the services and management of contracts;
• to address your inquiries as well as any requests forwarded to Softventure;
• to comply with the legal obligations to which Softventure is subject (e.g. archiving obligations);
• to improve and monitor our website and to keep it safe and secure;
• to establish collaboration with potential clients;
• to send you information on our products/services and/or Softventure’s activity;
• to carry out the recruitment process, as well as, subsequently, as the case may be, to conclude a contract with Softventure.

The provision of the personal data necessary for the purposes mentioned above may be mandatory. The refusal to provide such data may lead to the impossibility for Softventure to provide the services, address your requests and/or to comply with the legal obligations incumbent upon Softventure.

Which are the data processing operations we perform?

Softventure performs the following personal data processing operations, with or without the use of automated means: collection, recording, organization, structuring, storing, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, erasure, as well as any other operations to the extent necessary to reach the above-mentioned purposes

What are the grounds for processing your personal data?

Personal data are processed by Softventure on one of the following grounds:

• performance or conclusion of a contract between Softventure and the data subject;
• compliance with a legal obligation incumbent upon Softventure;
• legitimate interests pursued by Softventure;
• your consent (i.e. when sending information on our products/services and/or Softventure’s activity to potential clients).

Which are the legitimate interests of Softventure?

Your personal data are processed, whenever the case, for the purpose of the legitimate interests pursued by Softventure, such as:

• the provision and improvement of the services/products provided by Softventure;
• conclusion of contracts with the legal persons within which the data subject carries out his/her activity
• proper management of the performance of the contracts with clients as well as business partners or any other collaborators;
• proper functioning and/or improvement of our website;
• exercising our rights before competent authorities/courts (e.g. to recover any debts arising from contracts);
• promoting our brand and our services/products.

Who has access to your data?

Softventure may process the personal data through the following third parties, as the case may be: (i) e-mail providers, (ii) subscription and billing management providers, (iii) web analysis services providers, (iv) accounting services provider, (v) credit institutions, (vi) IT services provider, (vii) business partners, client and collaborators, (viii) public authorities.

How long do we store your personal data?

The personal data entrusted by you shall be processed by Softventure: (i) for the duration of the Terms of Use and the Agreement on the Processing of Personal Data and, subsequently, according to the legal provisions (e.g. for archiving purposes); (ii) for the duration necessary to achieve the purpose for which processing is carried out (including the duration for which contractual liability could be triggered); (iii) for the duration necessary to provide the web analysis services.

Which are your rights?

In your capacity as data subjects whose personal data are collected and processed by Softventure, in its capacity as controller, you have the following rights:

• right of access to the data – you have the right to obtain from Softventure a confirmation as to whether or not personal data concerning you are being processed, as well as access to the personal data, according to the Regulation;
• right to rectification – you have the right to obtain from Softventure the rectification of your inaccurate personal data as well as the right to have incomplete personal data completed;
• right to erasure – you have the right to obtain from Softventure the erasure of personal data concerning you without undue delay and Softventure shall have the obligation to erase personal data when, inter alia, the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
• right to restriction of processing – you have the right to obtain from Softventure restriction of processing when, inter alia, you contest the accuracy of your personal data, for a period enabling Softventure to verify the accuracy of the personal data;
• right to data portability – you have the right to receive your personal data, as provided to Softventure, in a structured, commonly used and machine-readable format and to transfer such data to another controller, under certain conditions;
• right to object – you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you under certain conditions, including profiling based on such conditions;
• right not to be subject to a decision based solely on automated processing, including profiling;
• right to submit a complaint in front of the competent national authority for the supervising and processing of personal data (i.e. on a national level, the Romanian National Authority for the Supervising and Processing of Personal Data);
• right to withdraw consent, at any time, without affecting the lawfulness of processing based on consent before its withdrawal, in case of processing based on consent (i.e. when sending information on our services/products and/or Softventure’s activity to potential clients/parners/collaborators); you can opt out from our e-mails by replying to the e-mail received.

Please note that you have the right to object at any time to the processing of personal data for sending information on our products and/or Softventure’s activity, including profiling to the extent that it is related to such direct marketing, by sending a request in this regard to the following e-mail address office@softventure.ro. In such a case, the personal data shall no longer be processed by Softventure for this purpose.

How can you access your data?

For any questions or requests concerning your personal data, including in order to exercise your rights, as provided hereunder (e.g. for requesting a copy of your personal data, requesting the modification, erasure thereof), you can contact us at: office@softventure.ro.

Softventure shall provide you with the information in an electronic form whenever possible, unless you request them in another form.

The information provided, as well as any communication and any actions taken in the exercise of your rights hereunder shall be provided by Softventure free of charge. Nevertheless, where your requests are manifestly unfounded or excessive, in particular because of their repetitive character, Softventure may either: (i) charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested; or (ii) refuse to act on the request.

Thank you!

This Privacy Policy was last updated on June 23, 2020.